Return & Refund Policy
We want you to be completely satisfied with your purchase from Diamond Art King. If, for any reason, you are not happy with your fully functional and undamaged Diamond Art King products, we offer a hassle-free return policy within 30 days of receipt. Please review the following details regarding returns:
General Returns: 1.1.
You may return your fully functional and undamaged Diamond Art King products for any reason within 30 days of receipt, and we will provide you with a full refund for the product cost.
1.2. Please note that shipping and handling costs associated with the return will not be covered, and you will be responsible for all return shipping expenses.
1.3. To be eligible for a refund, the Diamond Art King products must be in their original condition and returned within 30 days of receipt. If the return is initiated after this period, we regret that we cannot process a refund. Damaged or Defective Products:
2.1. If you receive a Diamond Art King product that is damaged upon arrival, please contact us within 7 days of receipt. In such cases, you will be eligible for a full refund, and we will cover the shipping and handling costs associated with the return.
2.2. We take full responsibility for any defects that may have occurred during shipment, and we will ensure that you receive a refund promptly.
Initiating a Return: To initiate a return, please contact our customer support team at support@diamondartking.com. Our dedicated team will assist you with the return process and provide further instructions.
If you are unsure whether your case qualifies as a faulty product, please reach out to us at support@diamondartking.com. We are committed to customer satisfaction and will do our best to help resolve any concerns you may have.
Refund Processing Time: Once your refund request is submitted and processed, you can expect your original payment method to be credited within 1-3 business days, depending on your financial institution's processing time. At Diamond Art King, we prioritize customer satisfaction and strive to ensure a pleasant experience for each customer. If you have any questions or require further assistance regarding our return policy, please don't hesitate to contact our support team at support@diamondartking.com.
General Returns: 1.1.
You may return your fully functional and undamaged Diamond Art King products for any reason within 30 days of receipt, and we will provide you with a full refund for the product cost.
1.2. Please note that shipping and handling costs associated with the return will not be covered, and you will be responsible for all return shipping expenses.
1.3. To be eligible for a refund, the Diamond Art King products must be in their original condition and returned within 30 days of receipt. If the return is initiated after this period, we regret that we cannot process a refund. Damaged or Defective Products:
2.1. If you receive a Diamond Art King product that is damaged upon arrival, please contact us within 7 days of receipt. In such cases, you will be eligible for a full refund, and we will cover the shipping and handling costs associated with the return.
2.2. We take full responsibility for any defects that may have occurred during shipment, and we will ensure that you receive a refund promptly.
Initiating a Return: To initiate a return, please contact our customer support team at support@diamondartking.com. Our dedicated team will assist you with the return process and provide further instructions.
If you are unsure whether your case qualifies as a faulty product, please reach out to us at support@diamondartking.com. We are committed to customer satisfaction and will do our best to help resolve any concerns you may have.
Refund Processing Time: Once your refund request is submitted and processed, you can expect your original payment method to be credited within 1-3 business days, depending on your financial institution's processing time. At Diamond Art King, we prioritize customer satisfaction and strive to ensure a pleasant experience for each customer. If you have any questions or require further assistance regarding our return policy, please don't hesitate to contact our support team at support@diamondartking.com.